For home service businesses
Answer every customer, even when your hands are full.
For cleaning, HVAC, plumbing, electrical, landscaping and other home service businesses. We build working systems that reply to missed calls, get quotes out fast, keep your schedule full, and bring in reviews, all built around how you already work. Then we train your team until they run it themselves.
10+ years in product and technology including at Waymo and Workday.
Based in Loomis, CA. Serving Rocklin, Roseville, Granite Bay, Auburn, the Sacramento area, and remote.
Sound familiar?
The work is not the problem. Keeping up with customers is.
Home service owners are usually doing the job and running the business at the same time. These are the gaps that cost you work.
From our work
Best Home Cleaning, Loomis
Best Home Cleaning is a residential cleaning company here in Loomis. We built them a custom system for handling inquiries, quotes, booking and payment.
See the project on our home page- A custom CRM, booking and payment portal built for how the business runs.
- Every inquiry is captured in one place, so new opportunities are not missed.
- Custom quotes with direct payment links.
- Customers book straight into the owner's live calendar.
What we build
Systems that keep customers moving while you work.
Start with the one that costs you the most, then add more as your team gets comfortable.
Missed-call text-back
When you cannot answer, the caller gets a friendly text right away, and the system asks what they need so you know before you call back.
Fast, consistent quotes
Customers get a quote online or by text, built from how you have priced similar jobs before. You decide which jobs get an instant price and which need a visit.
Scheduling and reminders
Customers pick a time that fits your calendar, and get reminders before you arrive. Changes are handled by text instead of phone tag.
Review requests that go out every time
After each finished job, the customer gets a polite request to share their experience, so steady, genuine reviews become routine.
One place for customer details
Every call, quote, job and note in one place, so you can see a customer history in seconds and follow up with past customers.
An assistant that knows your schedule
Text a question and get an answer from your own calendar and job records.
"What time is my next job tomorrow?"
You set the rules. Prices, messages and anything unusual follow your instructions, and anything the system is not sure about comes to you.
Before and after
What a normal day can look like.
An illustration of the kind of change we aim for, not a promise of specific results.
How we work
We build it, then stay until your team runs it.
A system nobody uses is not worth building. Adoption is part of the job, not an extra.
01
Learn how you work
We start with a conversation and a look at how work actually moves through your business today: the calls, the spreadsheets, the shortcuts.
02
Build around it
We build the system to fit the tools and habits you already have, and only change what needs changing.
03
Train until it sticks
We work alongside your team, answer questions, and adjust the system until using it is just how the work gets done.
04
Hand it over
Your team runs it on their own. Ongoing support is optional, and only for the things you cannot do yourselves.
Start with a conversation
Tell us where customers slip away.
In a free 30-minute consultation, walk us through how a customer goes from first call to finished job. We will tell you plainly where a working system would help, and where it would not.
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